Flat rate: $14

Estimated arrival: 2–8 business days

Flat rate: $22

Estimated arrival: 1–4 business days, depending on your location

If no one is available to receive the parcel, Express orders are redirected to your nearest Post Office.

We aim to pack all orders on the same day they’re placed. If your order is packed outside of Australia Post’s trading hours, it will be lodged the following business day. As soon as it’s ready, you’ll receive tracking details via email.

All parcels are sent in plain Australia Post packaging with no visible branding. The sender will appear as “High Tide” on the label. The name shown will match the billing details you provide at checkout.

Please check your address carefully before placing an order. If a parcel is returned to us due to an incorrect address or missed collection, we’re happy to resend it for you. Standard delivery fees will apply, or you're welcome to collect it in-store.

Once your parcel has left our store, responsibility for delivery rests with Australia Post. If your item is lost or damaged in transit, we recommend contacting them directly using your tracking number. While we’re not able to replace items affected during delivery, we’ll always do our best to support you.

We don’t offer international shipping as standard, but we’re always open to requests. If you’re based overseas, feel free to email us with the products you’re interested in and your shipping address. We’ll be in touch with a tailored quote.