Welcome to High Tide AU Pty Ltd. By accessing our website and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

You must be at least 18 years old to use our services, including purchasing any products from our online store or participating in our events. By using our services, you represent that you meet this age requirement.

Our services allow you to purchase adult products and tickets to educational events. You are encouraged to sign up for our newsletter for updates, but it is not a requirement for making purchases.

Creating an account is not necessary to use our services. However, if you choose to subscribe to our newsletter, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of any credentials and for all activities that occur under your subscription.

We accept payments through Shopify Payment, Google Pay, PayPal, and Afterpay. Full payment is required before any goods are dispatched. All transactions are secure and subject to our stated refund and return policies.

Due to the intimate nature of our products, returns or exchanges are not accepted unless a product is damaged or faulty. Details of our refund policy are available on our website. We comply with the Australian Consumer Law regarding guarantees and warranties.

All content on our website, including text, graphics, logos, and images, is the property of High Tide AU Pty Ltd or its content suppliers and protected by Australian and international copyright laws. You may not use any content from our site without express permission.

High Tide AU Pty Ltd is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or products. This limitation of liability applies to the fullest extent permitted by law.

We reserve the right to modify these terms at any time. Your continued use of our services after any changes indicates your acceptance of the new terms.

If you have any questions about these terms, please contact us at hello@high-tide.com.au.